MEET YOUR HOTEL AI TEAM

Five specialists. One hotel team.

Explore role boundaries

REACH

Turn clear travel intent into a booking conversation

Explore the role

OUR ROLE & ASSESSMENT FRAMEWORK

Defined roles. A standard before deployment.

We have designed a role and assessment framework for hotel digital employees. Define responsibilities, permissions and result evidence first; assess against criteria agreed with the hotel, then deploy within the accepted scope.

Explore roles and assessment

Company-defined framework · a method overview, not a record of completed hotel or employee acceptance

  1. 01

    Responsibilities & permissions

    Define the role, channels, languages and operations. Act only within hotel authorisation.

  2. 02

    Accuracy & service quality

    Check sources, rules and key fields, and assess whether responses and deliverables fit the actual task.

  3. 03

    Verifiable handovers & results

    Distinguish submitted, received and completed work. Confirm results through receipts and human review.

  4. 04

    Safety & human continuity

    Identify sensitive, exceptional or out-of-scope requests. Stop affected actions and hand over to authorised people.

  5. 05

    Monitoring & reassessment

    Observe quality and corrective work. Reassess after material changes to information, permissions or interfaces.

Experience it yourself

Start with a hotel conversation

Try a hotel conversation with Lucy, or open the Vast Blue product enquiry entry.